db baji Privacy Policy

This privacy policy applies to all registered and unregistered users of db baji's website and services. By using our services, you confirm that you have read and agreed to the terms of this policy. Our Terms and Conditions and this privacy policy together form the agreement between you and db baji.

The purpose of this policy is to clearly inform you — what data we collect, where it is stored, how it is processed, and what rights you have over your information. db baji provides services to Bangladeshi users, and this policy has been prepared accordingly.

The minimum age to use this service is 21 years. We do not knowingly collect information from anyone under 21. For more on this, please visit our Responsible Gaming page.

2.1 Registration and Account Information

When you open an account, the information you provide includes: full name, date of birth, email address, mobile number, and password. This information is used for account verification and identity confirmation.

2.2 Financial Transaction Information

For deposits and withdrawals, your payment account details — such as your bKash, Nagad, Rocket, or Upay number, or bank account information — are collected. Full card or bank account numbers are not stored on our servers; only the necessary reference information is kept.

2.3 Technical and Usage Information

When you visit our website, certain technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Time and duration of site access
• List of pages visited and click patterns
• Cookies and session tokens

2.4 Communication Information

When you contact support via live chat or email, your messages and identity-related information are recorded — primarily to improve service quality and resolve disputes.

db baji uses the collected information for the following purposes:

• Account Completing registration, verifying identity, and keeping login secure.
• Payment Processing deposits and withdrawals and maintaining transaction history.
• Support Providing quick and effective resolution to your issues.
• Security Preventing fraud, account hacking, and money laundering.
• Improvement Analysing website performance to improve services.
• Communication Sending notices about important policy changes or account-related matters.

No marketing messages are sent without your consent. You can change your notification preferences at any time from your account settings.

db baji applies industry-standard technology to protect your personal information. All data transmission is secured with 256-bit SSL encryption. Firewalls and access-control measures are used to prevent unauthorised access to stored data.

4.1 Retention Period

Data is retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Financial transaction records are generally kept for an extended period as they may be needed for auditing and dispute resolution.

4.2 Internal Access

Only authorised staff who need access for their work can access your information. All staff are employed under confidentiality agreements.

db baji does not sell or rent your personal information. However, limited information may need to be shared with third parties in certain cases to operate the service:

• Payment processors: The minimum necessary information is shared with the relevant payment gateway to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
• Technology partners: Companies providing server hosting, analytics, or security services — who work under contract with db baji and are required to comply with our privacy standards.
• Legal obligations: If we are required to disclose information under a court order or government directive, we will do so in accordance with the law and will make every effort to notify you where possible.

Our partner game studios or software providers do not receive any personally identifiable information — they only receive aggregated and anonymised usage statistics.

Cookies and similar technologies are used on the db baji website. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functionality cookies: Used to remember your preferences such as language or theme.
• Analytics cookies: Used to understand website usage patterns — these collect anonymous data.

You can manage cookies by changing your browser settings, though some features may become limited as a result.

You have the following rights regarding your information:

7.1 Right to Access

You can find out at any time what information db baji holds about you. Most information can be viewed from the profile section after logging in to your account; detailed requests can be made through support.

7.2 Right to Correction

If any of your information is incorrect or outdated, please contact our support to have it corrected. Verification may be required to correct identity-related information.

7.3 Right to Deletion

You can request to close your account and ask for your personal information to be deleted. However, financial transaction and security records must be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You can contact support at any time to stop receiving marketing messages or to object to certain types of data processing.

db baji's services are strictly for individuals aged 21 or older. We do not knowingly collect or process personal information from anyone under 21.

If you believe a minor's information has been collected by mistake, please notify our support immediately — we will remove that information and close the account. More details about the age verification process can be found on our About Us page.

db baji reserves the right to change this privacy policy when necessary. Users will be notified of any significant changes by email or via a notice at login.

Continuing to use the service after any changes will be taken as acceptance of the updated policy. We therefore encourage you to check this page regularly.

Answers to questions about this policy may be found on our FAQ page, or you can contact support directly.

If you have any questions or concerns about this privacy policy, please get in touch with us. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.